Refund Policy

Returns

You may request a return within 14 days of receiving your order.
To be eligible for a return, items must be:

  • Unworn and unused

  • In original condition

  • With all tags and packaging intact

Items that show wear, damage, or missing packaging may not be approved.

Refunds

Once your return is received and inspected, we will notify you of approval.
Approved refunds are issued to your original payment method within 3–7 business days.
Shipping fees are non-refundable.

Exchanges

If you need a different size or color, you may request an exchange within 14 days.
Exchanges are processed once the original item is returned and approved.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return.
This will be clearly stated on the product page.

Damaged or Incorrect Items

If you receive a damaged or wrong item, contact us within 48 hours with photos.
We will replace the item at no extra cost.

How to Start a Return

To begin a return or exchange, email us at:
support@almo.com

Include your order number and the reason for return.

Contact Us

For any questions regarding returns or refunds, reach out anytime:
Email: support@almo.com